Order Cancellation, Changes & Refund Policy
🛑 Order Cancellation
- You can request to cancel your order within 24 hours of purchase.
- A $15.00 restocking fee applies to all cancellations.
- Please note: Cancellation is not guaranteed if your order has already begun processing.
- To submit a cancellation request, email us at support@shopessentialsclothing.us
🔁 Order Changes
- Need to update your size, color, or shipping address? You can request changes within 24 hours of placing your order.
- Once your order begins processing, changes may no longer be possible.
- Reach out as soon as possible at support@shopessentialsclothing.us.
💸 Returns
Refunds (Limited Eligibility)
We only offer refunds in the following cases:
- You never received your order (lost or stolen in transit).
- You request a cancellation within 24 hours of purchase (subject to restocking fee).
30-Day Return Policy
We accept returns within 30 days if:
- You received the wrong item — we’ll exchange it.
- You received a defective product — we’ll replace it at no cost.
📦 Return shipping may apply unless the issue was our error.
📧 For returns, contact us at support@shopessentialsclothing.us
📌 Important Notes
- We reserve the right to fulfill orders even if cancellation/change requests are in progress.
- All requests must be sent to support@shopessentialsclothing.us.
Need Help?
Our team is here for you. Hit us up at support@shopessentialsclothing.us.